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CLAIMS
Our Claims Department is committed to providing courteous, prompt and efficient customerservice through good faith claims handling. We strive to create a positive claims experience and consistently exceed our client’s expectations.
What you can expect from ICB during the claims process:
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Clear and consistent communication.
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Empathy - we are aware that for most people, having a claim is stressful. They areinconvenienced, hurt, upset or afraid. Regardless of the size or circumstances of the claim, we are empathetic to our claimants.
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Excellent follow through & follow up.
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Fair and accurate settlements.
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Prompt and final resolutions.
CLAIMS FORMS
(click to download)
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